Terms & Conditions
Please read these Terms & Conditions carefully; by using this website you are accepting these terms and conditions.
You must be: A UK Resident and over the age of 18
About Us
Over50choices Ltd trades online as www.over50choices.co.uk.
We are a limited company registered in England & Wales No. 8411985:
Over50choices Ltd
Coldharbour Barn
Modbury
Devon
PL21 0SD
For insurance products we are authorised and regulated by the Financial Conduct Authority (FCA) Registration No. 594280. For equity release we are registered with the Equity Release Council.
Financial Disclaimer
The website provides information and comparison services in relation to particular products and services, including financial services. The website does not provide financial advice, advice concerning particular investments or investment decisions, or tax or legal advice. Nor do we recommend particular FCA regulated products or services. You should take professional financial advice in connection with, or independently research and verify, any information that you find on our website and wish to rely upon, whether for the purpose of making an investment decision, a purchase or otherwise.
While we aim to keep the information on the website accurate, complete, and up-to-date, we cannot guarantee, and will not be responsible for any damage or loss related to, the accuracy, completeness or timeliness of the information
Links to Third Parties
This website contains information about and links to other third party websites. We are not in any way responsible for the information displayed on, the privacy policies of, or the practices upheld by said third parties. Nor are we in any way responsible for the products or services they offer.
Any arrangements between you and any third party contacted via the website are at your sole risk. We assume no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the information, services or other material on this website.
Some of the links to third party websites included on our website are affiliate links. This means that we may receive commission or a fee if you click on a link that takes you through to a third party website or if you purchase a product from a third party website.
Our Services
We offer a range of products and services on our website that are free for you to use.
It is your decision and responsibility to check the suitability and appropriateness of each product. You may wish to consider seeking independent financial advice www.unbiased.co.uk
We are paid a commission from the partner or product provider when a product is purchased.
We are not a product provider, but we will make clear who is providing the product and or service.
Insurance Products
Our insurance service allows you to compare providers for a range of insurance products. You will need to answer a number of questions on our website in order for the product providers to provide you accurate quotations for the product(s) you are interested in. In this respect it is very important that you answer all the questions asked accurately and truthfully because we and the insurance product providers' results we show to you will rely on your answers. If you are in any doubt as to whether any information is relevant you should disclose it. With respect to our life and health insurance product, this service is different as it allows you to be contacted by a specialist who may be able to assist you further with your enquiry. If you complete an enquiry form for an insurance product on our website we will conduct a search for policies and will display the results on the screen. To assist you in completing the enquiry form, we may provide defaulted answers to some questions, and in other instances obtain certain information from third parties Please ensure that this information is complete and accurate, and change it if necessary.
We will also email you details of the quotes you have obtained from our system with appropriate links to allow you to purchase an insurance policy. If you choose to purchase an insurance policy following completion of an enquiry form on our website, we remind you again of your responsibilities (as set out above) to ensure the insurance product provider has the correct information about you and that you understand that you agree with the terms and conditions of that insurance product provider including the restrictions, exclusions and conditions of that policy. We accept no responsibility whatsoever in the event that any policy purchased by you does not meet your requirements. You may also be contacted by product providers whose prices are displayed in your results, who may be able to provide alternative quotes that are not available online.
Equity Release Products
Our equity release comparison service is provided by Age Partnership.
Upon completion of an enquiry form or calculator request you will be contacted by Age Partnership to discuss your requirements.
In this respect it is very important that you answer all the questions asked accurately and truthfully, we are not responsible or liable for any loss or damage you may suffer or incur in connection with any quotes, information, content, material or data collected and displayed. If you decide to proceed with an equity release mortgage, please be aware of your responsibilities to ensure the product provider has the correct information about you and that you agree with the terms and conditions of that product provider. We accept no responsibility whatsoever in the event that any product purchased by you does not meet your requirements
Our Content
The content, design, software, databases, text, graphics and all other material on the website is owned by us, or our licensors and protected by copyright.
You may use the website for your own individual, non-commercial use. You are permitted to download and print a single copy of each page of the website for your personal use only. Aside from this none of the content, design, software, text, graphics or other material used on the website may be reproduced, modified or redistributed without our prior and explicit written permission. You must not use this website for any commercial purpose without our express written consent.
We do not make any recommendation or endorsement as to any experts, investments or to any content submitted by third parties or linked to our website.
Customer Complaints
Our aim is to at all times provide you with an excellent service. However, if you are unhappy with our service for any reason, please contact us at the above address or email us at customerservices@over50choices.co.uk
We will contact you initially within five working days of receiving your complaint. We’ll either send a full reply or an acknowledgement letter which will tell you:
• Who will be dealing with your complaint
• When we will contact you again
If we've sent you an acknowledgement letter, we'll respond to your complaint as soon as possible. If your complaint is particularly complex, we may need time to investigate it more fully. In these cases, if we've not sent you a full response within four weeks of receiving your complaint, we'll contact you to let you know how our investigations are ongoing.
If we haven't resolved your complaint eight weeks after you first told us about it, you have the right to refer your complaint to the Financial Ombudsman Service. You have six months from this date of your complaint to refer the matter to the Ombudsman
Questions
If you are unable to find what you are looking for please email us at customerservices@over50choices.co.uk and we will get back to you.
We hope you enjoy our site and it helps you to take control of your finances and plan your future.